Making things better, by making better things
Hello there. I’m Andrew Robert Burgess, a UX Design Expert based in the UK, with over 20 years experience making better products and experiences.
More about me
I’ve worked in Design, Development and Team Leadership, producing successful products that users love for over 20 years with companies including:
- Springer Nature
- Onyx Capital Group
- Scott Logic
- Barclays Wealth Management
- Gerald Eve
You can see some of the skills and techniques I’ve used to build products with these companies below, just keep scrolling down. For more details about my career, please view my LinkedIn profile, or you can get in touch to ask any questions, discuss my work, or see what I can do for you and your company.
Some of my key skills
End-to-end UX process
- Running projects from early conception through to final delivery, and beyond
- Championing the voices of users throughout, ensuring successful products that customers love
- Leveraging the varied skills of team members to make products that they can be proud of
Examples of my work including End-to-End UX Process
User Research
- Quickly understanding complex scenarios through interviews to create user stories and artefacts that inform product decisions
- Building knowledge bases supported by continued user contact that can inform not just products, but other strategies throughout the company
Work examples that include User Research
Ideation and Collaboration
- Co-operative analysis and problem solving with product teams and stakeholders
- Sharing insights from research as user personas and journeys to show different viewpoints and requirements
- Running workshops to solve problems with user empathy and understanding
- Leveraging multidisciplinary skills and insights to devise optional solutions that everyone is invested in
Work examples that include Ideation and Collaboration:
Build, Measure, Learn
- Growing designs from wireframe designs to Lean no-code prototypes through to finished products
- Challenging assumptions each step of the way through rigorous testing to minimise launch risk
- Ensuring the right solution is built the right way with developers through Agile working principles
I’ve used Build, Measure Learn principles in these work examples:
Creating and maturing design teams
- Defining business requirements, devising recruitment strategies and recruiting both locally and remotely
- Coaching designers to develop skills and design knowledge
- Leading and inspiring design teams to explore their abilities, and fostering a collaborative work environment
I’ve created and matured design teams in these examples:
Design projects and strategy
- Collaborating between interdisciplinary teams to help raise design maturity and promote better ways of working
- Managing across projects, prioritising needs and creating adaptable plans, defining success metrics and ROI
- Working with stakeholders across all levels, demonstrating value and building consensus around design decisions
- Aligning UX initiatives with business goals and objectives, developing long-term design strategies that support company direction while responding to user needs and market trends
Case studies include:
Writing
I also write about design, technology and the web, share details about presentations I’ve given and things I’ve read. You can see some examples below, or view the full list of my writing:
Get in touch
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