Blog

Blog

Some of my thoughts

  • Adhesive notes on a glass wall, with written text, describing the Build, Measure, Learn process User Experience Design, a personal perspective 1 month agoUser Experience Design, or UXD for short, is described in its Wikipedia entry as “the process of enhancing user satisfaction with a product by improving the usability, accessibility, and pleasure provided in the interaction with the product”. Whilst this is a sufficient summary to explain UXD in a brief way, I wanted to take the …
  • Andrew Robert Burgess More about me… 1 month agoIntroduction Part one My name is Andrew Robert Burgess, or Andy for short. I’m a User Experience Lead, having worked previously as a Graphic and Digital Designer, and a Front End Developer since I started my career in 1999. This has helped me get a really good understanding of not just the processes which go …
  • Designing notifications, or how we could learn to love our phones again 1 year agoAnother day, another article providing a soul-searching insight into why quitting smartphones is the new quitting smoking. These articles seem to occur regularly in the media these days, with accounts of people who feel trapped by their overuse of their phones, how they feel that their digital life is impinging on their real life, with …
  • Designing for stressful situations 1 year agoOn Saturday 13th January 2018, residents of the US State of Hawaii received an alert on their phones. Instead of a text from their relatives, or the latest football scores, the alert gave the ominous message of “BALLISTIC MISSILE THREAT INBOUND TO HAWAII. SEEK IMMEDIATE SHELTER. THIS IS NOT A DRILL”. In an environment of …
  • A new design for The Guardian 1 year agoThis morning, The Guardian, the UK based newspaper, revealed a new design for their website and mobile apps, in conjunction with their release of their newspaper in a tabloid format, instead of the original broadsheet. Naturally, the design decisions of the team at the Guardian have been analysed, over and over, throughout the day by …
  • UX Research: finding your users 3 years agoIn some projects, the users don't come to you for research, so you have to ensure you go to them. This is crucial in ensuring that your project addresses their needs, and that you don't get mired in assumptions during production. This post discusses an example of how I went to a conference in Philadelphia to seek out users to talk to.
  • Talking with machines 3 years agoWe've been working for some time to find ways to talk to machines, and one such method of late has been the idea of a purely conversational interface. This article provides a history of how we came to this point, and where things can go from here.
  • A discussion on survival in the modern world 3 years agoI’m currently in a bit of a hiatus from Facebook, and, to some degree, from reading the news. The culmination of post-Brexit blues, the rise of Donald Trump, the constant barrage of news stories about people slaughtering each other with machine guns, knives and bombs around the world, the refugee crisis, the decline of the …
  • A world of dark patterns – a manifesto 3 years agoWe’ve created a world of noise. A world filled with notifications, promotional emails, press releases and advertising billboards, all vying for our attention and clogging our day with distractions. How did we get to this state, and what can we do about it? Look at your inbox. How many emails do you have currently in …